1. Who We Are
Urban Systems & Construction is a brand operated by:
MOLECULA EXOTICA LDA
NIF/NIPC: 516 937 065
Registered office: R. Bomb. Voluntários 129, Bl. A, 3A, 2645−030 Alcabideche, Cascais, Portugal
Telephone: +351 915 963 855
Email: [CORPORATE EMAIL]
Website: [WEBSITE DOMAIN]
MOLECULA EXOTICA LDA is the data controller responsible for the processing of personal data collected through this website.
2. Personal Data We Collect
Depending on how you interact with our website, we may collect the following categories of personal data:
Information provided through contact or audit forms, including:
• full name;
• email address;
• telephone number / WhatsApp contact;
• property type;
• city or area where the property is located;
• information about the issue or service requested;
• message content;
• documents, photographs or other information that you voluntarily provide.
Business contact information, where you contact us on behalf of a company, architecture practice, developer, contractor or other professional organisation.
Technical and usage information, which may include:
• IP address;
• browser and device information;
• operating system;
• pages visited;
• referring website;
• date and time of access;
• interaction and website usage information;
• cookie and similar identifiers.
We ask users not to submit sensitive or special-category personal data unless this is strictly necessary and specifically requested by us.
3. Why We Process Your Personal Data
We process personal data for the following purposes:
Responding to enquiries and requests for consultation or audit
We use your contact details and the information you provide to respond to requests, assess your needs, arrange consultations and take steps requested by you before entering into a contract.
Legal basis: Article 6(1)(b) GDPR — steps taken at the request of the data subject prior to entering into a contract, where applicable.
Where you contact us on behalf of a company or organisation, we may process your business contact information on the basis of our legitimate interest in responding to business enquiries.
Legal basis: Article 6(1)(f) GDPR.
Providing our services and managing projects
Where you become a client, we process information necessary to prepare proposals, provide engineering and technical services, communicate regarding the project and manage the contractual relationship.
Legal basis: Article 6(1)(b) GDPR.
Compliance with legal obligations
We may process and retain certain information to comply with accounting, tax, regulatory and other legal requirements.
Legal basis: Article 6(1)© GDPR.
Website security and technical operation
We may process technical information to maintain website security, prevent abuse, detect technical problems and protect our systems.
Legal basis: Article 6(1)(f) GDPR — our legitimate interest in maintaining the security and proper operation of our website.
Website analytics
With your consent, we use Google Analytics 4 to understand how visitors use our website, measure website performance and improve our content and services.
Google Analytics is not activated for analytics purposes until the relevant consent has been provided through our cookie settings.
Legal basis: Article 6(1)(a) GDPR — consent.
You may withdraw your consent at any time through Cookie Settings.
4. Contact and Audit Forms
When you submit a form on our website, the information you provide is used exclusively for the purpose of responding to your enquiry, evaluating your request and, where relevant, taking steps towards providing our services.
Submitting a form does not automatically subscribe you to marketing communications.
If we introduce newsletters or promotional email communications in the future, we will request separate consent where required.
5. Service Providers and Recipients of Personal Data
We may share personal data only where necessary with trusted service providers that support the operation of our business and website, including:
• Tilda, our website platform and data processor;
• our corporate email provider;
• Google Analytics, where you have consented to analytics cookies;
• IT, hosting and cybersecurity providers;
• professional advisers such as accountants or legal advisers where necessary;
• public authorities where disclosure is required by law.
We do not sell personal data.
Our website is built using Tilda. When data is submitted through website forms, Tilda may temporarily process or cache the information before it is sent to the destination service configured by us.
6. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area.
Where personal data is transferred to a country that does not benefit from an adequacy decision of the European Commission, appropriate safeguards are used where required, including Standard Contractual Clauses or other legally recognised transfer mechanisms.
Tilda’s current Data Processing Agreement provides for international transfers and the use of Standard Contractual Clauses for relevant transfers concerning individuals located in the EU/EEA.
7. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.
As a general rule:
Enquiries that do not result in a client relationship may be retained for up to 24 months after the last meaningful contact, unless there is a legitimate reason to retain them for longer.
Client and project information is retained for the duration of the contractual relationship and afterwards for any period required by applicable accounting, tax, regulatory or legal obligations.
Analytics data is retained according to our Google Analytics configuration and only where the visitor has consented to analytics processing.
Certain information may be retained for longer where necessary to establish, exercise or defend legal claims or comply with a legal obligation.
8. Your Rights
Under the GDPR, you may have the right to:
• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• request data portability where applicable;
• withdraw consent at any time where processing is based on consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, please contact:
[CORPORATE EMAIL]
You also have the right to lodge a complaint with the Portuguese supervisory authority:
Comissão Nacional de Proteção de Dados — CNPD
Portugal.
9. Automated Decision-Making
We do not use personal data collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.
10. Security
We implement appropriate organisational and technical measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.
However, no method of internet transmission or electronic storage can guarantee absolute security.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy where necessary to reflect changes in our services, technologies or legal requirements.
The date of the latest version is shown at the top of this page.
13. Contact
For any questions relating to this Privacy Policy or the processing of your personal data, please contact:
MOLECULA EXOTICA LDA
Urban Systems & Construction
Email: [CORPORATE EMAIL]
Telephone: +351 915 963 855